---
title: Why can’t I change my name in My Account?
description: This is because you are using a closed platform environment linked to your company's SSO. Your first and last name are linked to the SSO.  Contact your platform manager to change this under your user
---

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# Why can’t I change my name in My Account?

This is because you are using a closed platform environment linked to your company's SSO. Your first and last name are linked to the SSO. 

Contact your platform manager to change this under your user account, in the tab 'Main' in the backoffice.

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