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Using the Platform
Browse common questions
Roles and Accounts
Review and Support initiatives
Donations and Payments
Using the backoffice
Results, Reporting and Impact
Data privacy and Security
Roles & Accounts
Which initiative roles and other user types exist?
How do I assign an role to a member?
Why can't I add a partner?
How to use My Account?
How does the Matching Functionality work?
Create an initiative
How do I set-up and create a collect activity?
How do I create a deed activity?
How do the updates on the the update wall work?
How to create an initiative?
How do I create a crowdfunding activity?
Which fields do I fill in when creating an initiative?
How do I customize the homepage?
How do the activity search filters work?
How to create a page?
How do I create slides?
Which emails are sent?
States and transitions Initiatives and activities overview
Data privacy & Security
How to: Data retention
Which browsers does the platform support?
Review and support initiatives
How do I manage an activity from the front end?
How do I manage activities?
Assigning an initiative reviewer
How do I share an initiative or activity?
Donations & Payments
How to make a donation?
What is matching?
How to set-up co-financing?
How are the payouts secured?
How does the donation payout work?
Results, Reporting & Impact
Reporting - when are contributions counted?