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Getting Started
Using the Platform
Product updates
Browse common questions
Roles and Accounts
Creating initiatives
Review and Support initiatives
Donations and Payments
Using the backoffice
Results, Reporting and Impact
Data privacy and Security
Roles & Accounts
Which initiative roles and other user types exist?
How do I assign an role to a member?
Why can't I add a partner?
How to use My Account?
How does the Matching Functionality work?
Create an initiative
How do I set-up and create a collect activity?
How do I create a deed activity?
How do the updates on the the update wall work?
How to create an initiative?
How do I create a crowdfunding activity?
Which fields do I fill in when creating an initiative?
Backoffice
How do I customize the homepage?
How do the activity search filters work?
How to create a page?
How do I create slides?
Which emails are sent?
States and transitions Initiatives and activities overview
Data privacy & Security
How to: Data retention
Which browsers does the platform support?
Review and support initiatives
How do I manage an activity from the front end?
How do I manage activities?
Assigning an initiative reviewer
How do I share an initiative or activity?
Donations & Payments
How to make a donation?
What is matching?
How to set-up co-financing?
How are the payouts secured?
How does the donation payout work?
Results, Reporting & Impact
Reporting dashboards
Reporting definitions
Reporting - when are contributions counted?
